Easy to work with! Great personnel to work with, very efficient.
Quick and thoughtful service! The agent we worked with (Tonja) was very helpful and kind. We feel we got an honest and competitive premium, and in the end we’re happy because the local agency won out. I highly recommend Downey Insurance.
Brenda provides both great expertise and on time results for my insurance needs. Brenda takes personal pride in her work and treats her clients like friends.
Great service, competitive price and friendly people. Charlie and team made it easy.
Alissa, I appreciate the service and assistance I received through Downey Insurance. I was able to get the same auto insurance for less money with an agency which offers additional discounts to educators. Thank you.
Downey Insurance recently helped me with my car Insurance and it reminded me of how much I love working with them. Every experience with Downey is enjoyable and the staff is always very helpful. We have been with Downey for over 30 years & all of my family is there and has been for as … More
I like to to come in to the Brattleboro office and pay my bills because I enjoy the presence of your staff. Leslie, Tonja and Melissa. They are so helpful and cheery and always make me laugh.… and I certainly don’t get that from my own job or anywhere else I go for that matter…
Many thanks Brenda for representing my daughter Kayla in her successful fight against the subrogation demands made against her by that big (will remain nameless) insurance company! It was a HUGE relief to hear they dropped the claim 🙂 I’m certain it wouldn’t have turned out the way it did without your intervention and the … More
Moving from a new state can be difficult–especially when you’re not only seeking new insurance, but also registering a car. Alissa, my agent at Downey Insurance was friendly, communicative, and patient with me and my many questions. She walked me through the process, found me a great auto quote, and made my move to MA … More
I asked Downey Insurance if they could do anything to find a more affordable way for us to insure our small farm. We needed liability for our operation and anything they could do, would be greatly appreciated. They came up with a beautiful – (if you can call insurance that) Insurance solution for Farming Connections, … More
On another note, I wanted to let you know how helpful one of your employee’s has been the past few weeks. Elis Colon has been exceptional! We have been working together changing our 3 Auto and Homeowner’s insurance policies and she has been wonderful and so informational. She saved us quite a bit of money … More
Thanks Elis. The service you’ve (& Charlie & Co.) provided over the years is why we stay with Downey. Happy Thanksgiving.
Thank you Charlie for such personal service. It is rare in today business world to have such friendly personal service. Have a happy holiday.
Just a quick hello and to tell you that you have one of the BEST customer service” person” I have ever had to work with. She has gone way out of her way to help and provide me with answers to all my needs. Home owner insurance and care insurance. I have been a customer … More
Just changed my auto insurance to Downey Insurance; renter’s policy to come in February. Elizabeth Saari was very helpful with info on scheduling instruments – give this girl a raise!
Your quick response and personal attention to our policies are exactly why we have chosen to use Downey Insurance, and stayed with the company for so long! Please let Charlie know how much we appreciate the business practices at Downey!! Best regards!
Thanks again for such a pleasant experience. I had called 2 other agencies and the woman both had attitudes and were very abrupt and not very nice! It was a pleasure!